Please see below information regarding additional policies regarding traveller safety and buyer protection.
CLUB MED NO COMMITMENT PEACE OF MIND POLICY
OFFERING MORE FLEXIBILITY IN UNCERTAIN TIMES
Dear Valued Partners,
Just like the industry, we have been hit hard by COVID19 and we’ve been committed to adapting the way we work and implement new tools, policies and strategies to help support your business.
One of those steps is to offer our clients more flexibility and to offer a new policy to help you to start locking in business as soon as possible and although we understand the uncertainty regarding travel but we also believe everyone deserves something to look forward to. From 10 June – 30 September 2020, your clients can now secure their holiday with just a $200 pp deposit and the confidence that they will be able to change their mind and get your money back.
☆ Low deposit to secure Club Med holidays
☆ NEW! Payment now only due 30 days before departure
☆ NEW! Deposit now refunded up to 30 days before departure
Please click to see the details of Club Med’s full commercial peace of mind policy and how it will apply to both new and existing bookings:
|PEACE OF MIND POLICY >|
We have put together some commonly asked questions to give you more information about our Peace of Mind Policy:
For Standard Club Med Booking Terms and Conditions (particularly applicable to bookings made prior to 10 June 2020), please click here.
For quick access to airline partner policies, please view our airline partner page here.
IMPROVED PROCESS & COMMUNICATION OF HEALTH & SAFETY MEASURES IN RESORT:
Learn more about the Health, Safety and Hygiene practices Club Med has employed to combat the spread of COVID-19.
|SAFE TOGETHER PROGRAM >|
Club Med offers included travel insurance provided by Marsh Insurance, as part of the all-inclusive package. Agents can download and share this brochure for a detailed breakdown of all the benefits and information regarding complementary Travel Insurance provided by Club Med.
|TRAVEL INSURANCE PDS FOR BOOKINGS CONFIRMED BEFORE 1 SEPTEMBER 2019 >|
|TRAVEL INSURANCE PDS FOR BOOKINGS CONFIRMED AFTER 1 SEPTEMBER 2019 >|
POLICY REGARDING TRAVEL TO BALI
Your clients can travel to Bali with peace of mind. View our policy regarding Volcano cover at Club Med Bali below.
|Indonesia Volcano Insurance Policy >|